Tutorials: Getting Started

Key InfoNetiquette

The following guidelines are generally accepted as proper behavior for the Internet, known as netiquette.

woman working on a laptop Remember there is a person on the other side of the screen. It's so easy to forget that the words on the screen are going out to people who have feelings and emotions just like we do. Think it through and always ask yourself if it would be appropriate to say face-to-face. How you are perceived in the online world is totally dependent on your written communication style. What you say can be overshadowed by how you say it.
close-up of an eye Take a second look before you post. Remember that whatever you type may be floating around in cyberspace (or at least on Sakai) for a very long time. Never put anything in writing you wouldn't want the world to read. The same is true to an even greater extent online. Once you've posted something to the web, it is very much out of your hands. Unlike a written message, you don't necessarily have the power to destroy it. Choose your words with care.
woman working on a document Discussion board posts are not as formal as a paper, but should be more formal than email. Your use of vocabulary, spelling, and grammar may not make or break your experience online, but they do create an impression of you. How you present yourself online makes a difference in how others respond. Take the time to use spell check and reread your post before hitting submit. It might save you some embarrassment later.
woman pondering Be careful of irony and sarcasm. It is very easy to misinterpret online text... and not just in the case of humor. Written communications lack nonverbal signals that often alert an individual that a comment was meant as a humorous remark or snappy come-back. Without nonverbal signals, an ironic or sarcastic statement can be interpreted in a VERY negative light. Using a smiley face :) or other emoticon can help, but don't use a smiley to say something you should not. Short responses can be misinterpreted as being curt or impolite. If you think your words could be perceived negatively, they probably will be.
alphabet blocks WRITING IN ALL CAPS is like SHOUTING. Writing in all caps is generally frowned upon by your colleagues.
hands giving the thumbs up Avoid "Me Too" Messages. A post which says only "I agree" or "Yes!" can be very frustrating, especially to those with a slower speed internet connection. If you take the time to post, say something substantive.
stop sign Abusive, harassing, or inappropriate material of any kind is unacceptable.

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